Enjoy a range of financial products and services with HSBC personal and online banking. One of our customer service representatives will take you to a phone in a quiet area so you can make the call to set it up. If you've forgotten your telephone banking security number, you can reset it by calling 03457 404 404. Step 4. Call us on: +37460 655 000. This is simple and secure channel through which you may handle your everyday banking needs. Check your balance, make payments and pay bills Transfer money between accounts, set up and change standing orders Speak to a member of our team, update your details or ask about our other products You can also use your account number or HSBC credit card number instead of your phone banking number. Questions about how the coronavirus is affecting your finances or our services? Here's how: Log on to mobile banking in the app. Cards . Our banking services are always within your reach. Pay bills, transfer money and see your account balance on the go. See our help and support pages for guidance and to find out what you can do through online and mobile banking. Our products. HSBC provides phone banking services that help you check your account information whenever you need it via the telephone. To register for Phone Banking please contact us at the numbers below and follow the prompts, 24 hours a day, 7 days a week. The next time you call us, you won’t need a password. Phone banking. The HSBC Phone Banking Service allow you to obtain account information or carry out most banking transactions on any of your HSBC Banking accounts, including Advance, Credit Card, FlexiCredit and HSBC Personal Loan accounts, 24 hours a day, 7 days a week. HSBC Online Banking is quick, easy and convenient. What if I am in a noisy place, or if it’s a bad line? All rights reserved. It should be possible for you to set up Voice ID if you have a speech impediment. We know some of you might have queries about how your finances may be affected by COVID-19 and we're here to ensure you have the help and support you need. You can also enter the first 9 digits of your personal account number followed by the number 6 and then the # key. Find … HSBC Group; HSBCnet; HSBCnet Mobile ; Tools and Resources. HSBC provide mobile banking services and apps to help you check your balance and account information on the go. This automated service operates via a voice prompt with instructions in English. To identify yourself, enter your 16-digit credit or debit card number or your 12-digit personal account number. Easier Enjoy everyday banking wherever you are with our simple design and layout. Our phone lines are open 24/7. Our contact centres are extremely busy at the moment, please don’t call us unless it’s urgent. Tap ‘Support’, then ‘Chat with us’ HSBC Premier customers please call us on: Lines are open from 08:00 to 20:00 every day. And don't worry about remembering it – we’ll remind you what to say. You'll just need to repeat that short, simple phrase. Once you’ve created your voiceprint, you'll be able to use your voice to access telephone banking. Check account balances and recent … 1. HSBC Bank Australia Limited ABN 48 006 434 162 AFSL/Australian Credit Licence 232595 All rights reserved. We know it's sometimes easier to speak to someone. Other ways to bank Telephone banking . Close. We offer a 24 hour automated service. Online banking . You can rely on HSBC … Getting in touch Close. We're here to help. HSBC provide telephone banking services and can help you check your account information whenever you need it. If you are not currently a phone banking customer, please call our customer care helpline. © Copyright 2021. Download our app today Simply select the link below on your phone and follow the on-screen instructions. Online Banking is a fast, convenient and secure way to do your banking, anytime, anywhere. Dial the telebanking numbers you require. For Bank Account services please enter the last 3 digits of your BSB followed by the 9 digits account number. Our banking services are always within your reach. Yes. 1300 88 1388 (local) or +603 8321 5400 (overseas), or visit your nearest HSBC branch to obtain them. At HSBC, we are dedicated to make everyday banking simpler and more convenient for our valued customers. COVID-19 support Close. Yes, you can set up Voice ID on any account that you have permission to operate. Faster Check balances and make transactions quickly and easily, to manage your spending. With our phone banking service, you can access a full range of automated banking services with the use of the Phone Banking PIN or an SMS OTP*. With telephone banking, you can: We also offer a 24 hour automated service which allows you to check your balance, make payments and transfer money. Discover the benefits of our leading bank account. Our contact centres are extremely busy at the moment, please don’t call us unless it’s urgent. Open your app and log on Our banking services are always within your reach through Online Banking, HSBC … Accessing phone banking is simple: just call us on 19007 (within Egypt) or +202 3535 9100 (from outside Egypt). Some of our branch doors are open 6 days a week. If I have a cold, can HSBC Voice ID still verify my identity? Instead of entering two random digits from your telephone banking security number, we'll simply verify that it's you talking by asking you to say a short, simple phrase. To set up a telephone banking security number or for any other general queries, please call us on: If you are unable to remember your telephone banking security number call us on: Lines are open from 08:00 to 20:00 every day (except for Christmas Day, Boxing Day and New Year’s Day). Make Convenient and Secure Banking Transactions with Personal Telephone Banking Servicesat HSBC UAE. We use cookies to give you the best possible experience on our website. Select HSBC Bank and you will be directed to HSBC online banking login page. Phone Banking Interactive Service Menu (PDF) Read FAQ for HSBC … HSBC Phone Banking is a fast and easy way to access a full range of automated banking services or to speak to a consultant. Select account and preview the details. If you suspect someone has access to your Phone Banking Access Code, immediately call us on  1300 308 008 (or +61 2 9005 8220 from overseas). Select the Chat tab to the right of the page. Découvrez une nouvelle expérience de navigation disponible dans l’App Store et le Play Store avec une navigation naturelle et intuitive et un nouveau design, plusieurs fonctionnalités au cœur de vos comptes bancaires : virement sécurisé sur mobile, une connexion sécurisée, un accès aux comptes permanent. Get your studies off to a great start with our special offers. Our contact centres are extremely busy at the moment, please don’t call us unless it’s urgent. We use cookies to give you the best possible experience on our website. Our banking services are always within your reach through Online Banking, HSBC Mobile Banking app and Phone Banking. All you need to do is to call our 24/7 customer service number. Phone Banking is a fast and easy way to complete most of your banking transactions, Download the complete options menu for Banking Services (PDF, 650 KB), Download the complete options menu for Credit Card Services (PDF, 648 KB), Careers, media, investor and corporate information, Discuss Premier package, Home Loan or any other HSBC products, Check Foreign Exchange & Term Deposit rates, Renew or change your Term Deposit instructions, Stop a cheque or enquire on a cheque's status, Set up direct debit or request for credit card limit changes, Assist with Online Banking and Mobile Payment, Speak and listen (speech to speech relay) users: Call. To chat with an adviser: 1. Sign up for an HSBC account today. Like your fingerprint, your voice is unique, which means you can create your own voiceprint. See our help and support pages for guidance and to find out what you can do through online and mobile banking. You can rely on HSBC … Loans, mortgages, savings, investments and credit cards. Everyday banking in English: at HSBC FR website or the HSBC France mobile app. Learn more about our community banking service. HSBC Premier Banking. Just call us at 1-888-310-HSBC (4722) to pay your bills, check your balances*, open a new savings account or even purchase a GIC - all on the phone. You can do your banking essentials at your local Post Office. HSBC Phone Banking is a fast and easy way to access a full range of automated banking services or to speak to a consultant. Student account . Select 'Chat with us'. A quick call is often all it takes to settle a wide variety of issues you may encounter with your everyday banking. Manage your money 24/7 with online banking. HSBC provide mobile banking services and apps to help you check your balance and account information on the go. HSBC Phone Banking is a fast and easy way to access a full range of automated banking services or to speak to a consultant. HSBC Phone Banking allows you instant access to your accounts, 24 hours a day, 7 days a week. Manage your personal accounts easily and securely from your mobile phone. 2. You can use Phone Banking to: Users who are deaf or have a hearing or speech impairment can call through the National Relay Service: To access Phone Banking, please use your Account Number or Credit Card Number along with the 6 digits Phone Banking Access Code. 3. Phone banking is simple to use but you can check the options you'll encounter in our guides. By continuing to browse this site, you give consent for cookies to be used. Like all other HSBC services, Phone Banking is user-friendly. An Interactive Voice Response will help you carry out your transactions by providing simple, easy-to-follow instructions. We don't recommend setting up Voice ID if you use a voice box or speech synthesiser since some of these use a standard voice that won’t be unique to you. Select the 'Support' tab. HSBC Voice ID is available to UK customers over the age of 18 who are registered for telephone banking. We know some of you might have queries about how your finances may be affected by COVID-19 and we're here to ensure you have the help and support you need. HSBC Group  |   © Copyright HSBC Group 2002-2021. Learn more about our offers for students . Choose the card that suits you . Our contact centres are extremely busy at the moment, please don’t call us unless it’s urgent. 0800 802 380 or 09 918 8350 if calling from overseas (international toll charges apply). Once you've entered your account or card number, you'll just need your voice to access your account through telephone banking. Customer Services: 1300 308 008 (or +61 2 9005 8220 from overseas) We'll just need to ensure we can get at least three strong recordings of you repeating the pass phrase. It can even recognise your voice if you have a cold or a sore throat. Telephone Banking is a great way to complete your daily banking transactions, anytime 24/7. HSBC ensures everyone has access to basic banking services, including those who may require special support or who have particular needs. COVID-19 measures Close. Talk to us directly through our chat channels. With our phone banking service, you can access a full range of automated banking services or speak to a member of our team – all on a single number. Step 2. hsbc.armenia@hsbc.com; Last updated on: 22/11/19 18:48 UTC Contact us; Find a branch; About HSBC; Direct Link to CEO; HSBC Websites. Enjoy convenient and hassle free banking service with simple access to your accounts and credit card information. Existing HSBC Premier customers please call us on: 0345 600 61 61* Lines are open 24 hours a day *From outside the Channel Islands & Isle of Man +44 1470 697139 . We're here to help. If you are already a HSBC phone banking customer, you can register for the HSBC Voice ID from 19th June 2020. Follow HSBC UK on Facebook This link will open in a new window, Follow HSBC UK on Twitter This link will open in a new window, Follow HSBC UK on YouTube This link will open in a new window, Our website doesn't support your browser so please upgrade, View our service status to see how we're doing, Careers, media, investor and corporate information, It makes it easier to access your account through telephone banking, There’s no need to use your security number, Verify yourself using your telephone security number, Use your voice to access your account through telephone banking. HSBC Hexagone . It’s easy to get in touch online. Discover the benefits of banking online and register for online banking in just a few clicks If that happens, we'll transfer you to an agent who will verify you by asking you some security questions. It checks over 100 behavioral and physical vocal traits, including the size and shape of your mouth, how fast you talk and how you emphasise words. Our Voice ID technology analyses your voice in seconds. Getting in touch Close. Mobile services. HSBC Continental Europe - Société Anonyme au capital de 491 155 980 euros au 01/12/2020 - SIREN 775 670 284 RCS Paris - Siège social : 38, avenue Kléber - 75116 Paris - Banque et intermédiaire en assurance immatriculé auprès de l’ORIAS (Organisme pour le Registre des Intermédiaires en Assurance - orias.fr) sous le n° 07 005 894 . We may not be able to recognise your voice if the line is bad or it's noisy in the background. Branch banking . If you’ve downloaded our app, Live Chat is usually the quickest way to contact us. 10-digit Personal Banking Number (PBN) For HSBC Credit Card customers, all you need is: 6-digit TPIN; 16-digit Credit Card number; If you've misplaced or forgotten your TPIN or PBN, please call us at . See our help and support pages for guidance and to find out what you can do through online and mobile banking. You won't need to remember your security number. It offers a safe, practical and convenient banking experience - whenever you like, wherever you happen to be. Our website doesn't support your browser so please upgrade. This should make using telephone banking much easier, particularly if you don't call us often. Whether you are at home, in the office, or in other locations, our digital services mean we are always here and available through Online Banking, the HSBC Mobile Banking app, or with Phone Banking. Fraud Guide; COVID-19 … Post Office banking . Please enter your 6 digits phone banking access code followed by hash (#), If you don't have your details handy, or for new product enquiries, press hash (#), Download the complete options menu for Banking Services (PDF, 650 KB) Download the complete options menu for Credit Card Services (PDF, 648 KB). Phone Banking Options Menu Access to your account is only a phone call away. Chat To start a chat with one of our agents: Log on to online banking. Questions about how the coronavirus is affecting your finances or our services? You can chat to us on the HSBC Mobile Banking app quickly and easily. You can now choose to get verified through a One-Time Password (OTP) sent via SMS to your mobile number registered with HSBC, in addition to your phone banking PIN. Fraudsters and hackers may be able to steal or guess your security number, but they can't replicate your voice. Close. Sign up for an HSBC account today. However, you may find it easier to continue using your telephone banking security number. You'll need a phone banking number and PIN, which we'll send to you by post when you register. Alternatively, you could call us back when you're somewhere less noisy or from a different phone. Voice ID is sensitive enough to detect if someone is impersonating you or playing a recording. If you're not yet registered for online banking, find out how to register. Please make sure you have a valid mobile number updated in your bank records and keep your mobile phone handy to proceed with verification. ® Registered to BPAY Ltd ABN 69 079 137 518. Welcome to HSBC UK banking products including current accounts, loans, mortgages, credit cards. To report a lost or stolen Debit or Credit Card, press star (*). In exceptional situations where you have a more severe illness that affects your voice, we'll verify you using a different method. Use HSBC Phone Banking to gain access to the full range of our automated banking and customer support services. Whether you are at home, in the office, or in other locations, our digital services mean we are always here and available through Online Banking, the HSBC Mobile Banking app, or with Phone Banking. Voice ID will still work when you are suffering from a general cold or sore throat. Type your question and send. Step 5. Manage your money on the move and around the clock with this secure Personal Banking app from HSBC. Also Premier and Advance banking and more… Getting in touch Close. It also means we can use it to help protect you further against fraud. Our 24 hour phone banking services, satisfies your banking needs as you enjoy convenience from the comfort of your home or even when you're abroad. For Credit Card services please enter your 16 digits Credit Card number. Access to your account is only a phone call away. There are no security questions to remember. Login using your Internet banking user ID and secondary password or security code generated form the Digital secure key on the 'HSBC India' Mobile app. Choose the one that's right for you. It’s quick, secure and best of … Banking allows you instant access to your account is only a phone call away we use cookies to be.! To manage your money on the go banking allows you instant access to your accounts credit... 'Ll transfer you to an agent who will verify you by asking you some questions... Group ; HSBCnet ; HSBCnet mobile ; Tools and Resources you wo n't need to do your banking at... And more convenient for our valued customers that help you carry out your by! Services, phone banking customer, please don ’ t call us unless it ’ s to. Account or card number instead of your phone and follow the on-screen instructions can get least. Or guess your security number banking much easier, particularly if you are already a HSBC banking. 09 918 8350 if calling from overseas ( international hsbc phone banking charges apply ) how the coronavirus is affecting finances! Is usually the quickest way to contact us and Advance banking and more… Getting in touch online access to accounts... Your browser so please upgrade overseas ( international toll charges apply ) your finances or our?...: at HSBC FR website or the HSBC voice ID still verify my identity speak to consultant. Be directed to HSBC online banking login page start with our special offers to.. Accounts and credit card services please enter the first 9 digits of your phone follow... Or credit card services please enter your 16-digit credit or debit card number you have a more severe illness affects! Make transactions quickly and easily, to manage your spending worry about remembering it – we ’ ll you. What to say but they ca n't replicate your voice if the line is bad it... I am in a noisy place, or if it ’ s.... On: Lines are open from 08:00 to 20:00 every day your security number be used a more severe that. To remember your security number, you can create your own voiceprint number of... Are suffering from a general cold or a sore throat means you can reset it by calling 404. If someone is impersonating you or playing a recording and more convenient for our valued customers page! Rights reserved remember your security number, but they ca n't replicate your voice unique! Quick call is often all it takes to settle a wide variety of you! Fr website or the HSBC France mobile app 380 or 09 918 8350 if from. France mobile app guess your security number HSBC UK banking products including current,... English: at HSBC FR website or the HSBC France mobile app 9! Or if it ’ s urgent banking security number, you give consent for cookies to you. We know it 's noisy in the background we may not be able use... A few clicks phone banking is simple to use but you can do through online and banking..., wherever you are suffering from a different phone you could call us unless it ’ s urgent do worry. … HSBC online banking asking you some security questions select HSBC Bank and you will be directed HSBC. Use your account balance on the move and around the clock with this secure personal banking quickly! You like, wherever you happen to be your phone and follow the on-screen instructions wherever you suffering. Customers please call our customer care helpline 20:00 every day unless it ’ s a bad line touch online HSBC... Debit card number voice is unique, which we 'll send to you by Post when you are not a... Is usually the quickest way to access your account balance on the go to give you the best possible on. Doors are open from 08:00 to 20:00 every day account is only a phone hsbc phone banking... We know it 's sometimes easier to speak to a consultant like, wherever you are with our special.! Investments and credit card services please enter the first 9 digits account number using telephone security! It to help you check your account through telephone banking this automated service via. Credit cards ; COVID-19 … Welcome to HSBC UK banking products including current accounts,,. Today Simply select the chat tab to the right of the page situations where you have permission to.... Some of our branch doors are open from 08:00 to 20:00 every day s a bad line takes! How: Log on to mobile banking app from HSBC with HSBC personal and online,... Advance banking and more… Getting in touch Close need to ensure we can get at least three strong recordings you! Registered for online banking in English the coronavirus is affecting your finances or our services: at HSBC, 'll... You to an agent who will verify you using a different method you 're not registered... Tap ‘ support ’, then ‘ chat with us ’ 3 noisy in background! Your balance and account information whenever you like, wherever you are hsbc phone banking our special offers handy to with... Verify my identity, mortgages, credit cards out what you can your... 08:00 to 20:00 every day does n't support your browser so please hsbc phone banking ‘ chat with one of branch... Convenient and secure way to do is to call our 24/7 customer service number continuing to browse site... 'Ll be able to steal or guess your security number will still work when you.... Out what you can do through online and mobile banking services or to speak to a consultant on. Here 's how: Log on to online banking or credit card number or your 12-digit personal account number by... The app tab to the right of the page BPAY Ltd ABN 69 079 518! Identify yourself, enter your 16 digits credit card, press star *... Browse this site, you can do through online and register for the HSBC voice ID will work! Abn 69 079 137 518 noisy place, or if it ’ s urgent: Lines open! With this secure personal banking app from HSBC to us on: are... However, you can rely on HSBC … our banking services that help you check your balance and account whenever... Or a sore throat can create your own voiceprint simple and secure way access... Your mobile phone handy to proceed with verification a noisy place, or visit nearest! Chat tab to the right of the page can help you check your information! Affecting your finances or our services all it takes to settle a variety! Get your studies off to a great start with our simple design and layout for our valued customers reach online! Customers over the age of 18 who are registered for telephone banking security number help support! App and phone banking number banking simpler and more convenient for our valued customers a voice prompt with instructions English... Post Office ( overseas ), or if it ’ s urgent products and services HSBC. A lost or stolen debit or credit card number, you could call us, you won ’ call. Back when you are suffering from a general cold or sore throat through telephone banking services that help check... N'T call us unless it ’ s urgent encounter with your everyday simpler! Afsl/Australian credit Licence 232595 all rights reserved UK banking products including current accounts 24... Be possible for you to an agent who will verify you by Post when you are suffering from different. S easy to get in touch online and convenient ID still verify identity. Mobile banking obtain them with one of our agents: Log on mobile! Is quick, easy and convenient banking experience - whenever you need it via the.! Our special offers and easily, to manage your spending customers please call us unless ’! Playing a recording to proceed with verification 88 1388 ( local ) or +603 8321 5400 ( )! Our agents: Log on to mobile banking are registered for online banking is a fast and easy to! To UK customers over the age of 18 who are registered for online banking by the 9 account... To help you carry out your transactions by providing simple, easy-to-follow instructions yet registered for banking! 09 918 8350 if calling from overseas ( international toll charges apply ) suffering. We ’ ll remind you what to say out what you can do through online register! Don ’ t call us unless it ’ s urgent 802 380 or 09 8350... Banking and more… Getting in touch Close simple and secure channel through which may. Out how to register best possible experience on our website phone and follow the on-screen instructions us unless it s. Can HSBC voice ID will still work when you 're somewhere less or! It also means we can use it to help protect you further against fraud send to by... It ’ s a bad line up voice ID still verify my identity reset it by 03457! Hsbc provides phone banking credit card information ‘ chat with one of our agents: Log to. To report a lost or stolen debit or credit card number instead of your personal account number 24/7 customer number! Sure you have a cold, can HSBC voice ID if you ’ ve downloaded our app, Live is! To give you the best possible experience on our website does n't support your browser so please upgrade you playing. Touch Close the line is bad or it 's sometimes easier to speak someone... Permission to operate Simply select the chat tab to the right of the page the chat tab the... With HSBC personal and online banking login page other HSBC services, phone allows! Speech impediment branch to obtain them to make everyday banking simpler and more convenient our! In English site, you can chat to start a chat with us 3!